Cloud Softphone Conference Calls

You can add more people to an active call to form a conference call and talk to them in a single call.

Establishing a Conference Call

Use Add call to add more people to an ongoing call and make it a conference call. This way, you can talk to a group of people in a single call.

To form a conference call:

1. On an active call, select the Add call icon.

The phone number field in the Keypad pane displays Add call.

1. Follow the steps in the Making a Call section to make a new call.
   The first call goes on hold.
2. Select the Merge icon when the second recipient answers the call.

The right pane indicates a conference call is formed.

1. To add more people, repeat steps 1 to 3.
2. To dismiss a conference call, select the End Call button.

Splitting a Conference Call

Use Split to split a conference call into separate calls when some call recipients want to leave the conference to have a private conversation with you.

To split a conference call:

1. On an active conference call, select the Split icon. Below the Split icon displays a list of conference members.
2. Select the name of the person you wish to remove from the conference.

Note:

• To rejoin a call back to the conference, select the Merge  icon on the pane of that active call pane.
• To speak with any call recipients, select the call below the dialer, and then select the Resume  button.