Cloud Softphone Desktop Application Login

Signing in to the Application

To start using the application, sign in with the account credentials provided by the system administrator.

1. Open the application.
   A window prompts the user to sign in.
    

   

2. Fill in the Username and Password fields.
   Important: If you do not have these credentials, contact the service provider.
3. Select the Sign In button.

4. Agree to the Terms and Conditions to continue

   

    

Permissions Settings

Upon signing in, the initial setup requires the users to allow some permissions, such as the default calling application, location, and media device settings before using this application. To reaccess these settings, select  > Controls > Wizard.

Setting the Default Calling Application

This application handles all the calls on the host computer once it is set as the default calling application.

To set this application as the default calling application:

• Mac OS computer:
• Upon signing in, on the Welcome Wizard dialog box select the Configure button. Note: Select the Next button to set the default calling application later. 
• Select Yes on the confirmation box.
• Select the Next button.

• 

• Windows OS computer:
• Upon signing in, on the Welcome Wizard dialog box select the Settings button. Note: Select the Next button to configure the default calling application later. 

• 

• On the Settings window, select this application in the application list.
• Scroll through the list and select TEL.
• Select this application in the application list and then select the Set default button.
• Close the Settings window.
• Select the Next button.

The setup will be complete and you will be ready to use the softphone