Chrome - Safely Clear Cache and Cookies



This article goes over the safest way to clear cache and cookies without losing important information.

Before Clearing the Cache and Cookies

Run through the following checklist to ensure no data loss will occur:

  • Save and Close any tabs with documents that are being actively worked on
    • Excel sheets, word docs, editing PDFs etc.
  • Set to Unavailable if currently taking calls or on shift
  • Close all other tabs to avoid refresh issues / loading 

How to Clear Cache Safely

  1. Open the History section and click Clear browsing data in the left menu
    1. Alternatively, you can press Ctrl + Shift + Del to bring up the same menu
  2. Switch to the Advanced tab and copy these settings
  3. Click Clear Data
  4. Close and Reopen Chrome
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