If you have an issue with the Cymbus app, you can reach out to Gazelle Support for help.
You can refer to this article or you can send an email to: support@gazl.co for help
When Gazelle Support asks you to send a diagnostics log, perform the following steps:
- Select your initials in the bottom left corner of the desktop app. On the mobile app, your initials appear in the top left corner.
- Go to Settings > Support > Send Diagnostics.
- Select Send.
- Pass the Confirmation ID to your support representative. They will get back to you with updates.
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