From within the Cymbus app, you can block a phone number that is 7 digit or longer so that you won't receive future calls. Callers will hear a busy signal.
Each user can block up to 200 numbers. Phone numbers shorter than 7 digits, such as an extension, cannot be blocked using the app.
Block a phone number
Block a phone number to stop receiving future calls.
- Go to the Calls tab, and select the number you want to block.
- Select More then Block Caller.
The numbers you blocked using the app will be added to your custom screening rules. You can view them under the Call Screening section in your Voice Portal.
Unblock a phone number
- Go to the Calls tab, and select the number you previously blocked. The app does not have a list of blocked calls, but the call history list indicates blocked calls with an icon and a red text.
- Select More > Unblock Caller.
I hope this article helps!
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