To hear your voicemails, you will need to access your voicemail box. The voicemail menu can be accessed remotely or by dialing *98 or by pressing the voicemail key from your phone.
Direct Access
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From your line assigned to the voicemail box, dial *98 or press the voicemail key.
- Enter the 4-digit PIN and press #.
Remote Access
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From a line not assigned to the voicemail box, dial into your own 10-digit number
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When your voicemail greeting plays, press #.
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Enter the 4-digit PIN and press #.
About the Voicemail PIN
- The default PIN is 1234.
- For security reasons, users can only set up or reset the default PIN from the device that is directly connected or registered to the account.
- The first time the voicemail box is accessed using the default PIN, the user be prompted to set a new PIN which must be 4-digits or longer. Users that have their PINs reset will also be prompted to set a new PIN.
Voicemail Menu
When you are in your voicemail box, you can navigate it using the number pad. Once logged in, press 1 to listen to messages. Use the following to navigate the menu:
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Press 1: Skip message
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Press 2: Save message
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Press 3: Erase message
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Press 9: Repeat message
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Press 0: Exit menu
Personalized Options
Once logged in, press 8 to access the personal options:
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Press 1: Change the PIN
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Press 2: Manage the greetings
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Press 1: Change the default greeting
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Press 2: Change the "busy" greeting
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Press 3: Change the "no answer" greeting
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- Press 5: Forward your calls
- Press 1: Forward all calls (then enter your destination)
- Press 2: Send calls to your line
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Press 9: Repeat personal options
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Press 0: Exit menu
I hope this article helps you!
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