1. Whilst on the Genesys Tab, click the “View site information” parentheses on the address bar.
2. In the drop down, click “Site settings”.
3. On the permissions tab, click to “Allow”, Notifications, Pop-ups & redirects and Sound.
Articles in this section
- Genesys Cloud - Activating / Deactivating Queues
- Genesys Cloud - Add Permanent Popup Exception
- Genesys Cloud - Enable To Ring & Show Pop-Up When On Other Tabs
- Genesys Cloud - how to select phone
- Genesys Cloud - Monitoring Interactions
- Genesys Cloud - Retrieve Prior Interaction Screen Pop
- Genesys Cloud - Setting Volume, Sound and Notifcations
- Genesys Cloud - Starting and Adding Users to Group Interactions
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