How to adjust your audio levels in Genesys

Follow

1. Login into Genesys and click on your profile icon.

2. Click "Preferences"

3. Make sure both "allow pop-up notifications" and "show pop-up notifications".
After click on sound.

4. click where it says "system default"

5. Click on the headset you have plugged in. At this step too you can adjust audio levels.

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